Appendix B. Troubleshooting
Troubleshooting for power/battery/connections
1. If the Eye-Pal Ace does not respond to any button.
Make sure the battery is charged. If the battery is empty, connect
the power adaptor to charge the battery.
If the battery is fully charged, but the device stopped responding
to any button, turn the device off, then on again.
2. If the adaptor does not power the Eye-Pal Ace:
Check the connections. Make sure the power adaptor is firmly
connected to the Eye-Pal Ace and to the power outlet.
If the adaptor still does not power the unit, contact Abisee or your
ABiSee distributor.
3. If the battery does not power the Eye-Pal Ace.
The battery may be empty. Connect the power adaptor to charge
the battery.
Troubleshooting: Scan and Read Application
1. If the text you are reading does not make sense
Do not stress Scan button. Press it and wait for the shutter
sound.
Make sure your reading language is the same as the language of
your document.
Switch to/from tables reading mode.
2. If the text recognition takes unusually long before starting to read your
document or it is not accurate:
Make sure your reading language is the same as the language of
your document.
Place a document, leave it still and make sure that there is
nothing between the cameras and the document.
Press Scan button just once and wait for the shutter sound.
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